How do I responsibly use Fig?
Last updated: November 7, 2022

Thanks so much for trying Fig. We genuinely hope you’ll be able to find food that helps you feel your best.

Many members of the Fig team live with dietary restrictions ourselves, so we understand how significant and challenging they can be. We also understand the consequences of eating the wrong thing. For this reason, it’s really important to our team that you use the Fig app carefully.

Fig is meant to be used as a guide, not a crutch. It can save you a lot of time while searching for new products, but ultimately it’s up to you, your doctor and your dietitian to decide which specific foods are appropriate for you and your family.

Here are some guidelines to keep in mind while using Fig: 

1.) Please use Fig as a guide to help you find products that LIKELY fit your needs, but ALWAYS double-check ingredients before purchasing or consuming anything.

Fig has hundreds of thousands of food products in its database. Since food manufacturers change ingredients and allergen statements regularly, it’s almost guaranteed that there will be incorrect information in the Fig app at times.

For this reason, it’s absolutely CRITICAL to double-check the ingredient and allergen label for any product before you buy it or eat it. We’re doing our best at Fig to keep information as accurate as possible, but because of the sheer number of products out there, it’s almost impossible for us to be right 100% of the time.

With that being said, if you do find a product with incorrect ingredient or allergen information in Fig, please submit it to us by using the “Report issue” button. We’ll update the information as soon as we can verify it.

2.) When in doubt, defer to common sense and guidance from your doctor or dietitian.

Again, Fig is meant to be a helpful guide: When walking into a grocery store with 20,000 items, Fig’s goal is to point you to the 2,000 products that LIKELY match all your needs. Always use your common sense and defer to your doctor or dietitian when deciding which specific foods are appropriate for you and your family to purchase and consume.

3.) If you are following a low FODMAP diet, please use Fig in conjunction with the Monash app.

If you have IBS and are following a Low FODMAP diet, Fig is best used alongside the Monash app. The Monash app will allow you to look up Low FODMAP serving sizes for hundreds of ingredients like wheat, spinach and strawberries. This is especially helpful when you come across ingredients flagged as yellow in Fig, as they’re often flagged yellow because they have both low and high FODMAP serving sizes.

Thanks for taking time to read this. We believe in helping everyone find food that helps them feel their best. Fig can be a powerful tool for finding new food options if used correctly. As always, if you have ideas for improving Fig, please don’t hesitate to let us know.