Thanks so much for giving Fig+ a try. If you recently signed up for Fig+, we’re happy to grant a refund within 30 days of your purchase. Please follow the steps below:
If you signed up via Stripe on the Fig website:
- To request a refund, please e-mail us at support@foodisgood.com and include the e-mail address you used to sign up for Fig+
- You can verify this e-mail address by opening the Fig app, tapping the “Profile” icon, clicking the “Settings” button in the top-right corner, and then looking for the e-mail address listed under “Account”
- You can also view your subscription information and cancel your subscription at this link
If you signed up via the Google Play Store:
- To request a refund, please e-mail us at support@foodisgood.com and include the e-mail address you used to sign up for Fig+
- You can verify this e-mail address by opening the Fig app, tapping the “Profile” icon, clicking the “Settings” button in the top-right corner, and then looking for the e-mail address listed under “Account”
- Alternatively, you can request a refund directly from Google: https://support.google.com/googleplay/answer/2479637
If you signed up via the Apple App Store:
- If you signed up for Fig+ via the Apple App Store, you’ll need to follow the directions on the page below to request a refund from Apple directly
- Unfortunately, Apple doesn’t allow Fig to process refunds. The refund must come from Apple directly
- Apple App Store refund request: https://support.apple.com/en-us/HT204084
If you have any further questions, please email support@foodisgood.com.
