Fig Privacy and Security Policy
Welcome to Fig! We started Fig because we believe finding food that matches your unique dietary needs and restrictions should be easier. The premise of Fig is simple: you tell us what you can and can’t eat, and Fig will let you know if a specific product is compatible with your needs.
In order for this to work, Fig must analyze product information like ingredients and allergen statements found online. To provide you with the most accurate information, we capture this information on pages you shop to understand if it is accurate and complete. If it is not, we work on our end to update our database and tools to provide you with the most accurate information possible. We know that getting ingredient information right when you have strict dietary needs is critical.
By using Fig and providing us with feedback, you are not only shopping with ease, but you are helping to improve the experience for others who must also live and shop with dietary restrictions. Together, we can build the most accurate shopping experience for people with dietary restrictions.
If we ever need additional personal information for a specific reason, we will tell you and ask for your permission. Also, to the extent that Fig has links to other websites (like retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.
We use Segment to collect user data to ensure our tools continue to work and provide users with a delightful experience. If you would like us to stop collecting data on your profile or delete your data, please email firstname.lastname@example.org.
In order to provide our products, Fig collects information that you share directly with us when you use our website or extension. You can also set up your profile with your name and dietary restrictions for a more personalized experience.
Fig also collects technical information about your device and use of Fig to make sure that our products are working correctly. The information we collect is geared to providing Fig members with a better way to shop online and to help us develop, improve, and market our services.
Account and Profile Information.
When you sign up for Fig, you share a limited amount of information during the registration process, including your name, email address, member password, other registration information, and your unique dietary needs and preferences to personalize your profile.
As you continue to use Fig’s products, you might also provide information when you:
Share feedback about the accuracy of ingredients in products
Communicate with Fig through email or other means
Fig automatically collects information to ensure that our products work correctly on different devices and browsers. This includes data like:
the type of device you’re using
the device’s unique ID (where available)
This data allows us to make sure Fig products are working correctly, to make your experience better, and to detect and prevent fraud. Also, to help us coordinate our communications and marketing campaigns, and to understand how our users engage with our products, we use common digital tools that allow us to see if you opened an email we sent, visited a link in those emails, or generally interacted with Fig as a result of our marketing efforts.
Fig does not track your search engine history, emails, or your browsing on any site that is not a grocery (a site where you can shop for food and make a purchase) or recipe website (a site where you can browse recipes). When you are on a pre-approved grocery or recipe site, to help you find food, Fig will collect information about that site that lets us keep up to date product information. We may also collect information about pricing and availability of items, which we can share with the rest of the Fig community.
On grocery sites, Fig collects the name of the grocer, page views, and in some cases, product information that allows us to track ingredient information, allergens,and update our product catalog. On recipe sites, Fig collects the name of the site, page views, and in some cases, recipe information that allows us to track ingredient information, allergens, and update our recipe catalog.This helps us provide the best shopping and browsing experience to all of our users.
Aggregate and Anonymized Data
We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping and browsing experience for the Fig community.
What data we do not collect
We collect information that we believe can help us improve food shopping and browsing experiences for our users. This does not include, and we do not collect, any information from your search engine history, emails, or from websites that are not retail or recipe sites. We also do not collect bank or credit card information at anytime.
How we share your data
We will only share your data with businesses who help us operate Fig, or if we are legally required to do so.
The security of your information is important to us; however, Fig is under development and we can’t guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. Your use of Fig and provision of information to us is at your own risk.
We’ll keep information if we need it to meet our legal obligations and to defend against legal claims.
We’ve made it easy to opt out of Fig’s products at any time. If you want to stop using Fig, we have instructions on how to uninstall the Extension on our website and if you have any issues you can contact our support team for assistance by sending an email to email@example.com.
If you would like to delete your profile or personal information, you can always ask us by emailing firstname.lastname@example.org. We will delete any personal information we have, though we may still store some data in an aggregated and anonymized format that doesn’t identify you and can’t be attributed to you.
Depending on where you live, you may have additional rights as to the personal information that you share and Fig collects. Residents of the EU, UK, Canada, Australia, New Zealand, and California can click below to learn more.
Controller: Fig is a private company, established in the United States of America. Our address is 135 Madison Ave, Floor Five, New York, NY, 10011, U.S.A. Our contact email address is email@example.com. For the purposes of the General Data Protection Regulation, we are the data controller.
If you live in California and use Fig, you have some additional rights when it comes to your data.
California law gives you the right to opt out of the sale of your personal information.
To exercise any of these rights, you (or your authorized agent) can contact us by email at firstname.lastname@example.org. We will confirm receipt of your request within 10 days, and will provide a response to you within 45 days of your request, though in some exceptional cases it might take longer (if that happens, we’ll let you know). We will need your name and email address to verify your request, and may also ask for additional information if necessary to verify the identity of the person making the request. We reserve the right to deny your request if we cannot verify your identity, or if an exemption applies (for example, where fulfilling your request would adversely affect other individuals, or where we have a conflicting legal obligation). That said, we will not discriminate against you for exercising any of your privacy rights.
To learn about the categories of personal information that Fig uses, please see the section of this policy called “What data we collect and why.” The personal information that we have collected in the past 12 months falls into the following categories as set out under California law:
To learn about the limited ways in which we disclose data for our business purposes — that is, to a service provider — and the categories of those service providers, please see the section of this policy called “How we share your data.”
Please note that, while Fig provides tools to manage your privacy as described in this policy, we do not support “Do Not Track” browser settings at this time.
Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.
Our cookies serve several important functions:
If you have any questions about our privacy policies and practice, please contact us at email@example.com.
Or you can write us a letter at:
Ahara Biosciences, Inc.
135 Madison Ave, Floor Five, Floor 5
New York, NY 10016